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Smart CRM User Guide
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Set up your workspace

Watch on YouTube Written guide
CRM settings Find your system settings
Add a new user to BizAI Invite your team
Add email to Smart CRM Connect an email mailbox

Some recordings show earlier screen layouts. Use the written guide for current menu paths.

Set up WhatsApp and start sending

Watch on YouTube Written guide
WhatsApp service basics Connect a WhatsApp number
Connect a WhatsApp number to BizAI Connect a WhatsApp number
WhatsApp settings and template creation Send a WhatsApp broadcast
Create a WhatsApp broadcast campaign Send a WhatsApp broadcast
Create a WhatsApp chatbot Build a conversation flow
Create WhatsApp form flows Build a conversation flow

The channel also has a walkthrough of the WhatsApp AI agent. Its controls may differ from the current AI Agents screens.