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Smart CRM User Guide
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Install the Smart CRM mobile app

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Install on iPhone

  1. On your iPhone, open SMAR CRM on the Apple App Store.
  2. Tap Get, then Open once it installs. The App Store listing shows the current iOS requirements.
  3. Sign in with the account you use for Smart CRM and select your company if prompted.

Install on Android

Download the official SMAR CRM Android APK (version 1.1.0, build 38, about 175 MB).

  1. Open the download link on your Android phone and wait for the file to finish downloading.
  2. Open the downloaded APK from your browser or the Downloads folder. If Android asks, allow Install unknown apps for the browser or Files app that opened the APK.
  3. Tap Install, then open SMAR CRM. You can turn off the permission for the browser or Files app once installation is complete.
  4. Sign in and check that the right company and your expected records appear.

If the download or installation fails, select Request the Android APK at the top of this page. Include your phone model, Android version and the exact message you see. If your employer manages the phone, their device policy may require IT to install the app.

Sign in and check your access

Use your existing Smart CRM email and password. If the app shows Sign in with Google and your workspace account uses Google, choose the same Google account. If you belong to more than one company, choose the right one on Select Organisation. Allow the first sync to finish before checking for records.

Look for the areas your role can access, such as Inbox, Customers, Pipeline or Quotes. If your company or a module is missing, ask your workspace administrator to check your invitation and individual access.

Get updates

Update the iPhone app through the App Store. On Android, return to this guide for the official APK and install the newer version over the existing app when prompted. If Android rejects an update, contact support with the error before removing your existing app.