Configure booking services
On this page
Yes. Your booking page now supports multiple services (also called event types) — for example a 30-minute Consultation and a 60-minute Strategy Session, each with its own duration, buffers, location type, and price.
Where to set it up
Go to Bookings → Settings → Services. There you can:
- Add a service — give it a name, description, duration (minutes), and optional buffers before/after.
- Choose a location type — in person, phone, or video — and add a location/note.
- Set a price (in Rand). To accept payment at booking, follow Collect payments for bookings.
- Choose a scheduling type — round robin (rotate across staff) or collective.
- Add questions just for this service — asked only when a customer books this particular service (see below).
- Activate / deactivate a service, or edit and delete it.
Questions per service
When you add or edit a service, there's a Questions for this service section. Add your own intake questions there (short text, dropdown, or checkbox; mark any as required). They are asked only when a customer books that service — on top of the general questions on the Questions tab that apply to every booking. So you can ask "What would you like us to demo?" only for a Demo service, while a general "How did you hear about us?" is asked for all of them.
What your customers see
On your public booking link (/book/<your-subdomain>):
- If you have two or more active services, the customer first picks the service, then a date and time. The available time slots are sized to that service's duration.
- If you have only one active service, the customer skips straight to picking a date and time — exactly like before. Existing booking links keep working with no change.
- At the details step the customer answers your general questions plus the chosen service's own questions.
Notes
- Deactivated services cannot be booked, even via an old link.
- Price is shown to customers; free services show "Free".
- Confirmation emails, calendar invites (.ics), and Google Calendar sync work the same for every service.