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Tech Hub Electronics

R100K Monthly from Warranty Reminders

Durban, KwaZulu-Natal
12 staff
Implemented in 7 days

Solutions Used

Smart CRMMarketing EngineVoice Valet
Tech Hub Electronics - Retail

Results That Speak for Themselves

Measurable improvements across the business

R100K

Monthly warranty/service revenue

45%

Warranty renewal rate

30%

Accessory attach rate

60%

Customer return rate

2000+

Active customer profiles

The Challenge

The Problem They Faced

The store was missing out on service plan renewals and warranty extensions. Customers bought once and were never contacted again.

No follow-up after purchase

Warranty renewals going to competitors

Service plan revenue minimal

No product registration tracking

Missing accessory cross-sell opportunities

The Solution

How BizAI Helped

Marketing Engine automatically follows up on purchases with warranty reminders, accessory recommendations, and service plan offers at the perfect time.

Warranty Lifecycle

Automatic reminders sent 3, 2, and 1 month before warranty expiration with easy renewal options.

Smart Recommendations

AI suggests accessories and upgrades based on purchase history and product compatibility.

We're making R100,000 monthly from warranty and service plans we used to miss. The automated follow-ups pay for BizAI 20 times over.

Raj Pillay

Owner, Tech Hub Electronics

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