Turn Browsers Into Buyers, One-Time Shoppers Into Regulars
BizAI gives South African retailers their own online shop with PayFast or Netcash checkout, one inbox for WhatsApp, Instagram, Facebook and email, and WhatsApp and email campaigns to customers who opted in. Invoices sync to Sage, Xero, Zoho Books or QuickBooks.
From R999/month. Excl. VAT, every feature on every plan.
- No credit card
- Month to month
- Used by 83+ SA businesses
You're Losing Money Every Single Day
Not from one big mistake, but from small ones nobody has time to catch.
No easy way to buy online
Customers ask “do you have this?” on Instagram, then have to wait for an answer and an account number.
Messages in five apps
WhatsApp on one phone, Instagram on another, email on the laptop. Questions go unanswered.
One-time shoppers stay one-time
You have no list of who bought, so there is no easy way to tell them about a new range.
Payments by hand
Bank details sent on WhatsApp, proof of payment chased, then the order typed into the books.
Instagram · megan.jacobs
Is the weekender still in stock?
Unread since yesterday
The Complete Retail & E-Commerce Customer Management System
Your online shop, customer messages, campaigns and invoices in one system your whole team shares.
Where shoppers drop off
Store analytics follow visits from page view to cart, checkout and payment, with your top products.
Product screens with sample data.
What’s included for retailers
Online shop (Storefront add-on, R280/mo)
- Your own shop page with products, photos and variants
- Stock levels from the same product catalogue you use in BizAI
- Related products you choose for each product
- Discount codes
- Checkout with payment through PayFast or Netcash, or let customers request a quote
- Store analytics: sessions, a conversion funnel from page view to purchase, top products and devices
Customers, messages and payments
- One record per customer with messages, orders and invoices
- Shared inbox for WhatsApp, Instagram DMs and comments, Facebook Messenger and email
- Contact lists and segments you build yourself
- WhatsApp broadcasts and email campaigns to customers who opted in
- Invoices with Pay Now by card, EFT or Ozow through Netcash
- Sync to Sage, Xero, Zoho Books or QuickBooks
Calculate Your Return on Investment
Put in your own numbers to see what unanswered customer messages cost you each month.
Missed enquiries could be costing you, per month
R10,132
Won back at 25%
R2,533/mo
BizAI starts at R999/mo excl. VAT.
Your numbers, not ours. We don’t promise a result: one shared inbox helps your team answer faster, but not every enquiry turns into a sale.
Simple, Transparent Pricing
Every feature on every plan. Plans differ only by how many users you need. Month to month, prices exclude VAT.
BizAI plans
Starter
R999per month, excl. VAT
- Users included
- 3
- Users allowed
- Up to 9
- Extra user
- R280
- Storage
- 5 GB
Growth
Most popularR3,000per month, excl. VAT
- Users included
- 10
- Users allowed
- Up to 19
- Extra user
- R220
- Storage
- 25 GB
Business
R5,400per month, excl. VAT
- Users included
- 20
- Users allowed
- Up to 49
- Extra user
- R220
- Storage
- 100 GB
Enterprise
R12,000per month, excl. VAT
- Users included
- 50
- Users allowed
- 50+
- Extra user
- R220
- Storage
- 500 GB
Add your own online shop with the Storefront add-on for R280/mo.
Try it free for 14 days, with R20 AI credit. No credit card.
Full pricing and add-onsFrequently Asked Questions
Call 010 001 7606 or email sales@bizai.co.za.
Which e-commerce platforms does BizAI integrate with?
BizAI does not sync with Shopify, WooCommerce or in-store till systems. Instead it has its own online shop, the Storefront add-on (R280/month): your products and variants on your own shop page, discount codes, and checkout with payment through PayFast or Netcash. Invoices sync to Sage, Xero, Zoho Books or QuickBooks, and customer messages come in from WhatsApp, Instagram and Facebook Messenger.
Does BizAI do abandoned cart recovery?
No. On the BizAI Storefront the cart is kept in the shopper’s own browser until they check out, so BizAI cannot see or message an abandoned cart. What you can see is the store analytics funnel: how many sessions viewed a product, added to cart, started checkout and paid.
Can BizAI help me segment my customers?
Yes, by hand. You build contact lists and segments yourself, for example by product interest or by where they shop, and send a WhatsApp broadcast or email campaign to the people on a list who opted in. BizAI does not sort customers into VIP or dormant groups automatically.
Can BizAI recommend products to my customers?
You can choose related products for each product in your Storefront, and they show alongside it. BizAI does not make AI product recommendations or personalise the shop for each visitor.
Does BizAI sync inventory between online and in-store?
No. BizAI does not connect to a till or point-of-sale system. Your Storefront uses the products and stock levels in your BizAI product catalogue, but sales made at your till have to be updated in BizAI separately.
Can I send WhatsApp promotions to my customers?
Yes, to customers who opted in. You send a Meta-approved WhatsApp template to a contact list, and replies come back to your shared inbox with your Instagram, Facebook Messenger and email messages. Meta bills WhatsApp messages directly. You can send email campaigns to opted-in lists too.
How much does BizAI cost for a retail business?
Plans start at R999/month excl. VAT for 3 users, with every feature on every plan. The online shop is the Storefront add-on at R280/month. You can try BizAI free for 14 days with no credit card.
Ready to Sell Online and Grow Your Retail Business?
Open your online shop, answer every customer message from one inbox, and keep regulars coming back.