LK Fashion Boutique
35% Increase in Repeat Customers
Solutions Used
Results That Speak for Themselves
Measurable improvements across the business
35%
Increase in repeat customers
25%
Higher average order value
40%
Email open rates
R50K
Additional monthly revenue
500+
VIP customers identified
The Problem They Faced
The boutique had no way to track customers or their preferences. Loyal customers received no special treatment, and marketing was spray-and-pray.
No customer database
Loyalty program non-existent
Marketing to cold audiences only
No personalized recommendations
Missing sales from untracked preferences
How BizAI Helped
Smart CRM tracks every customer interaction and purchase. Marketing Engine sends personalized recommendations based on style preferences and purchase history.
Customer Preferences
Track sizes, styles, colors, and brands each customer prefers for perfect recommendations.
VIP Program
Automatically identify top customers and send exclusive previews and offers.
“We finally know who our best customers are and can treat them like VIPs. Our repeat business is up 35% and customers love the personalized recommendations.”
Lerato Khumalo
Owner, LK Fashion Boutique
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