Mokoena Plumbing Solutions
R45K Additional Revenue Monthly
Solutions Used
Results That Speak for Themselves
Measurable improvements across the business
R45K
Additional monthly revenue
100%
After-hours call capture
60%
Faster emergency response
85%
Customer retention rate
200+
New customers in 6 months
The Problem They Faced
Mokoena Plumbing was losing customers to competitors who answered calls faster. Their team couldn't handle the volume of after-hours emergency calls.
Missing 40% of after-hours emergency calls
Competitors capturing their leads
No way to prioritize urgent jobs
Customer complaints about wait times
Losing high-value emergency plumbing jobs
How BizAI Helped
Voice Valet became their 24/7 receptionist, qualifying emergency calls and dispatching technicians automatically. Smart CRM tracked all customer interactions.
24/7 Emergency Response
Voice Valet qualifies emergency calls and automatically dispatches the nearest available plumber.
Priority Scheduling
AI prioritizes urgent jobs while maintaining efficient routes for standard appointments.
“Voice Valet handles our emergency calls like a pro. We went from losing customers to being the go-to plumber for urgent jobs. The R45K extra revenue is just the tip of the iceberg.”
Thabo Mokoena
Owner, Mokoena Plumbing Solutions
More Field Services Success Stories
See how other businesses in your industry achieved results
Ready to Write Your Own Success Story?
Join Mokoena Plumbing Solutions and hundreds of other South African businesses achieving real results with BizAI.