Run your entire field service business from one platform. Dispatch technicians, track jobs in real-time, send invoices instantly, and never miss another customer call. Built for HVAC, plumbing, electrical, solar, and maintenance companies.
Customer calls at 9am for emergency repair. You scramble through WhatsApp messages, check who's available, call 3 techs before finding someone. Job gets dispatched at 11am. Customer already called your competitor.
The Cost: 20-30% of emergency jobs lost to slow response times.
Technician completes 5 jobs. Job cards are somewhere in the van. You invoice customers 2 weeks later. Payment takes another month. Your cash flow is a disaster.
The Cost: 45+ days average to get paid (industry average: 30 days).
Customer says they asked for quote. Technician says they only did inspection. No record of the conversation. Customer disputes the invoice. You lose R3,500 and the client.
The Cost: 15-20 disputes per year = R50,000+ in lost revenue.
Where are your techs? Are they on schedule? Did they arrive on time? What parts did they use? You only find out at the end of the day when they get back to the office.
The Cost: 3-4 hours wasted per tech per week on inefficient routes.
The Reality
Most field service businesses use WhatsApp, paper job cards, and Excel spreadsheets. It's costing you 25-35% of potential revenue.
From the first customer call to invoice payment, BizAI handles every step of your field service workflow. No more juggling apps. No more lost job cards. No more guessing where your techs are.
Voice Valet
24/7 Calls Auto-Logged
Route Optimization
GPS Tracking Skill Matching
Mobile App
Digital Job Cards Photo Evidence
Sage Sync
Auto-Send Email/WhatsApp
WhatsApp Pay
Fast Payment Cash Flow++
No more phone tag. No more guessing who's available. See your entire team on one map and assign jobs with a single click.
GPS location of every tech updated live. See who's on a job, who's available, who's traveling.
Drag job from queue onto tech on map = instant dispatch. System suggests best tech based on proximity, skills, and availability.
Customer gets instant SMS/WhatsApp with technician name, photo, ETA, and live tracking link.
Everything they need in their pocket. No more paper. No more calling the office. They look professional, work faster, and customers love it.
Let customers book services, track technicians in real-time, view job history, and pay online—24/7 without calling your office.
See how much money BizAI can save your field service business
3-8 technicians
9-20 technicians
20+ technicians
Before BizAI, techs handed in job cards on Friday. We invoiced next week. Customers paid 6 weeks later. Now invoices go out same-day, WhatsApp payment links = we get paid in 10 days average. Game changer.
I used to call 4 techs to find who's available. Now I just look at the map, drag the job to the closest tech, done. Customer gets ETA automatically. We respond to emergencies 80% faster.
We had 2-3 disputes per month from lost job cards or unclear pricing. Now everything is digital, photos attached, customer signed on the phone. Zero disputes in 6 months.
See BizAI in action with a live demo customized for your trade.
Join 200+ HVAC, plumbing, electrical, and solar companies using BizAI.
Call us: 010 001 7606 | Email: sales@bizai.co.za