Mokoena's Fine Dining
90% Reduction in No-Shows
Solutions Used
Results That Speak for Themselves
Measurable improvements across the business
90%
Reduction in no-shows
R80K
Monthly revenue saved
24/7
Reservation availability
100%
Guest history tracking
4.9/5
Google rating (from 4.2)
The Problem They Faced
No-shows were costing the restaurant R80,000+ monthly in lost revenue. Manual reservation management led to overbooking disasters and poor customer experience.
30% no-show rate on reservations
Staff overwhelmed with phone calls during service
Double-bookings happening weekly
No customer history or preferences tracked
VIP guests not receiving special treatment
How BizAI Helped
Voice Valet handles reservations 24/7, automatically sends confirmation and reminder messages, and Smart CRM tracks guest preferences for personalized experiences.
Smart Reservations
Voice Valet takes reservations 24/7, collects deposits for large parties, and sends automated reminders.
Guest Recognition
Every guest's preferences, allergies, and visit history available to staff instantly.
“No-shows nearly killed our business. BizAI's automated reminders and deposit collection dropped our no-show rate from 30% to 3%. That's R80,000 back in our pocket every month.”
Grace Mokoena
Owner, Mokoena's Fine Dining
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