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Thabo & Partners Accountants

Tax Season Handled 3x Faster

Johannesburg, Gauteng
8 accountants, 4 admin
Implemented in 14 days

Solutions Used

Smart CRMMarketing EngineVoice Valet
Thabo & Partners Accountants - Professional Services

Results That Speak for Themselves

Measurable improvements across the business

3x

Faster tax season processing

0

Missed SARS deadlines

5 days

Average document collection (from 3 weeks)

50%

Reduction in overtime

100%

Client compliance visibility

The Challenge

The Problem They Faced

Tax season was chaos. Document collection from clients was a nightmare, deadlines were missed, and the team worked 80-hour weeks.

Document collection taking 3+ weeks per client

Missed SARS deadlines causing penalties

Team burnout during tax season

No visibility into client compliance status

Manual reminders and follow-ups

The Solution

How BizAI Helped

Marketing Engine automated document requests and reminders, Smart CRM tracked compliance deadlines, and the client portal allowed secure document uploads.

Automated Document Collection

Clients receive automated reminders with secure upload links. 90% of documents collected without manual follow-up.

Compliance Dashboard

Visual overview of all clients showing exactly where each stands in the compliance process.

Our first tax season with BizAI was a revelation. We processed 3x more returns with half the stress. No more midnight emails begging for documents.

Thabo Molefe

Managing Partner, Thabo & Partners

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