Naidoo & Associates Attorneys
95% Billable Hours Captured
Solutions Used
Results That Speak for Themselves
Measurable improvements across the business
95%
Billable hours captured
R200K
Recovered annual revenue
80%
Reduction in billing time
100%
Client communication tracking
4.8/5
Client satisfaction score
The Problem They Faced
The firm was losing an estimated R200,000 annually in unbilled hours. Manual time tracking was inconsistent, and client communications weren't being captured.
Only 70% of billable hours being captured
Attorneys forgetting to log time
Phone calls and emails not tracked
Manual billing taking 3 days per month
Client communications scattered across platforms
How BizAI Helped
Smart CRM automatically tracks all client interactions, while integration with their practice management software ensures every billable minute is captured.
Automatic Time Capture
Every phone call, email, and meeting is automatically logged with time stamps for accurate billing.
Client Portal
Clients access their matter status, documents, and invoices through a secure portal.
“We recovered R200,000 in previously unbilled hours in our first year. The automatic time tracking alone paid for BizAI many times over.”
Priya Naidoo
Senior Partner, Naidoo & Associates
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